First Continental Solicitors is a provider of quality assured legal services.
Within our areas of practice, our clients receive expert advice and representation in legal matters relating to the laws of England & Wales.
Our solicitors are outcome focused and result oriented experts who will ensure that we vigorously pursue the outcome that you require in your matter with dedication and with high level technical expertise.
We place ethics at the centre of everything we do, and the high priority we place on client care is clearly expressed in our relations with clients.
From assessing situations to designing strategies and delivering innovative solutions, we use conventional and electronic resources to access up-to-date information.
We combine all of the above with our technical expertise to give business and individual clients the confidence they need to make important decisions.
FCS Client Care & Service Delivery
Client experience has been central to our thinking from inception and helped us build positive relationships with our clients.
Committed to quality, we pay attention and listen to gain a real understanding of your situation and your aims to ensure that you are completely satisfied.
Wherever possible, we will look to plan consultations and meetings for a time that suits you, and reduce the hassles usually associated with legal services.
Clearly outlining the expected outcomes of our legal services to you, we will only provide professional services that are in your best interests and deliver real value.
Our team provides detailed explanations to you. Enabling you to understand complex processes and filter out legal jargon.
In our selected areas of law, you will get access to experts, so that you can receive specialist advice and tailored support whenever issues arise.
Our client care standards meet international best practice by voluntary compliance with Law Society of England & Wales (LEXCEL) Standards, and UK Specialist Quality Mark (SQM) Standards.
Our managing partner Obinna Baranta achieved SQM certification for Excel Solicitors, London in 2011 and for Obinna Baranta & Co Solicitors, London in 2015.
We use regular client satisfaction surveys to make sure our service commitments reflect in our day-to-day practice.